Auxiliary Services Manager - Laundry, Vending Mail

Position Title Auxiliary Services Manager
- Laundry, Vending, Mail & Copy

Employment Status

Employment Status Full Time

Months

Months 12

Campus

Campus Biddeford, ME

Description

The Auxiliary Services Manager
- Laundry, Vending, Mail & Copy provides leadership and oversight for the university's auxiliary service operations related to mail, package delivery, print/copy centers, laundry services, and vending. This position ensures that students, faculty, staff, and external partners receive timely, efficient, and high-quality services that support the daily academic and residential life of the UNE community.

The Manager is responsible for operational planning, budgeting, vendor relations, scheduling, and long-term strategy for all service areas under their purview. A key focus of the role is the supervision of a team of professional staff members located on both the Portland and Biddeford campuses, who are responsible for day-to-day operations of mail and package centers, print/copy facilities, laundry systems, and vending operations.

The Manager also works closely with external vendors and service partners (e.g., Automatic Laundry, Pepsi, and Kyocera, USPS, Fed Ex, Pitney Bowes etc.) to maintain contracts, resolve service issues, and implement new technologies that improve efficiency and customer service.

In addition, the Manager collaborates regularly with peer Auxiliary Services Managers (Harold Alfond Forum and Danielle Ripich Commons) on shared responsibilities, cross-training, and coordinated initiatives to ensure a seamless student and community experience across the University of New England.

About The University of New England UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits
  • UNE tuition waiver for employees, spouses, and domestic partners.
  • UNE tuition waiver for dependents of employees with 1 year of full-time service.
  • 50% tuition reduction if less than 1 year of full-time service.
• Oversee daily operations of mail/package centers, print/copy services, laundry systems, and vending across the Portland and Biddeford campuses.
• Serve as primary point of contact for professional staff, vendors, and campus stakeholders.
• Develop and implement operational policies and procedures to ensure consistency and high-quality service delivery.
• Recruit, train, schedule, and supervise professional staff on both campuses.
• Provide mentoring and professional development to foster accountability, teamwork, and service excellence.
• Ensure staffing models are efficient and aligned with peak demand cycles on both campuses.

Budget & Resource Management

• Create, manage, and reconcile budgets for all service areas.
• Monitor and approve expenditures while ensuring fiscal responsibility.
• Negotiate contracts and oversee vendor performance to maximize value and control costs.
• Serve as primary liaison with contracted vendors (Automatic Laundry, Pepsi, Kyocera, etc.).
• Coordinate…