Customer-First Retail Associate | Front-of-House

Description

Location: Biddeford, Maine

Goodwill is looking for friendly, outgoing people to join our growing team! Whether greeting customers, chatting with “regulars,” or providing a great customer experience, Goodwill is the place for you! Working in the “front of the house” will be the primary responsibility. Running the register, pulling merchandise to make room for new products, attending the fitting rooms, and setting a friendly atmosphere for customers and co‑workers alike!

• Customer Service: Greet customers with a smile, provide assistance, and ensure they have an enjoyable shopping experience.
• Operate the Register: Ring up purchases accurately and efficiently while maintaining a cheerful and professional demeanor.
• Merchandising: Help create an inviting and organized sales floor by arranging and refreshing merchandise, making room for new products.
• Fitting Rooms: Attend to the fitting rooms, ensuring customers have everything they need to make confident purchasing decisions.
• Team Spirit: Set a friendly and supportive atmosphere for customers and co‑workers, building a sense of community within our store.

• Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment.
• Basic Math and Literacy
  
  Skills:
  
  Essential for handling transactions and supporting job duties.
• Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Background Check: Pass a criminal background check meeting agency standards.
• Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.

• Retail Experience or Certification: Prior retail experience or relevant certification is a plus.
• Education: High school diploma, GED, HiSET, or equivalent educational background.

• Customer Service – Intermediate
• Preferred – Some Knowledge
• Team Player – Works well as a member of a group
• Motivation:
  Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Holidays
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!

Goodwill NNE offers private life‑navigation services, including free counseling and telehealth services, promoting employee well‑being. Our culture emphasizes kindness, openness, active listening, and inclusivity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.