Retail Sales Specialist

Work Authorization Requirement: This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Compensation and Benefits: Base salary of $20.00/hour, with potential to earn up to $24.50/hour through commission and incentives. Eligible employees receive free and discounted internet, TV, and mobile services as part of a comprehensive pay and benefits package.

Job Overview: Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you will promote and sell our portfolio of products and services to both existing and new customers, enhancing the customer experience across all store locations.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections to resell the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participation in training programs.

• Requires a flexible schedule, regular attendance, and adherence to Spectrum’s dress code in a moderately noisy retail environment.
• Physical demands include lifting up to 35 lbs. and prolonged standing.

Education:

• High School Diploma or equivalent.

Skills & Abilities:

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Learn about Life at Spectrum.