Inside Sales Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for an Inside Sales Representative to work at a cutting-edge manufacturing industry leader in Biddeford, ME. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Why you should apply to be Inside Sales Representative:

• Competitive salary and stable weekday schedule.
• Work with an innovative manufacturing leader in a dynamic, growth-focused industry.
• Opportunity to develop professionally within a supportive team environment.
• Play a key role in supporting customer relationships and sales operations.
• Gain hands-on experience with ERP systems, logistics coordination, and international shipping.

What’s a typical day as Inside Sales Representative? You’ll be:

• Managing legacy customer accounts, maintaining active relationships, and proactively communicating order status and delivery schedules.
• Processing customer purchase orders, entering and updating sales orders, RMAs, and related transactions in Microsoft Dynamics AX ERP system.
• Providing order confirmations, lead times, and delivery status updates to customers via phone and email.
• Coordinating domestic and international shipping logistics, including carrier selection, account management, and delivery tracking.
• Liaising with freight forwarders, customs brokers, and internal stakeholders to ensure on-time deliveries.
• Supporting RFQ (Request for Quote) management and preparing quotations for specialized products.
• Providing administrative support to the sales team, generating sales reports, and updating sales-related records.
• Assisting in production meetings, quote meetings, and internal planning sessions.
• Helping with AR collections and supporting the drafting/editing of sales procedures and documentation.

This job might be an outstanding fit if you:

• Have an associate degree in business, supply chain management, or related field – or equivalent experience (high school diploma/GED with 3+ years relevant experience considered).
• Bring 2–3 years’ experience in inside sales, customer service, order management, or administrative support (preferably in a manufacturing/B2B setting).
• Are proficient with Microsoft Office Suite (Word, Excel, Outlook) and ERP systems (Microsoft Dynamics AX or similar).
• Possess excellent verbal and written communication skills with a professional, customer-oriented demeanor.
• Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Have proficient math skills for estimating, pricing, and reconciliation.
• Thrive working both independently and collaboratively across teams.
• (Preferred) Have experience with international shipping, export compliance, CRM platforms, or quoting software.