Commercial Kitchen Equipment Field Service Technician

Position Overview

Commercial Kitchen Service Technician – Full-time, Regular, Non-Exempt (Hourly). You will work with restaurant and hospitality managers to provide service solutions for commercial cooking, refrigeration, ware-washing, and other specialty equipment.

On-job training, company service vehicle, fuel card, tablet, cell phone, 401k, paid time off, and career growth opportunities.

• Partner with restaurant and hospitality managers for comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
• Show mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment.
• Communicate with manufacturers and consult the Technical Assistance Group as needed.
• Install parts, maintain accurate parts inventory, and produce work orders, time reports, receipts, and truck stock inventory.
• Promote and recommend other Smart Care services when appropriate.
• Follow safe work practices, maintain a neat service vehicle, and meet productivity standards.

• Ability to kneel, bend, squat, push, pull, reach, and occasionally lift up to 70 lbs.
• Work in environments with moving mechanical parts, pressurized steam, open flames, heated surfaces, liquids, and risk of electrical shock; possibly on ladders, roofs, and high places.

• High School diploma or equivalent.
• At least 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness to participate in emergency on‑call rotation (nights and weekends).
• Availability for occasional overnight travel.
• Immigration sponsorship not available for this role.

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated, able to prioritize and work independently with minimal supervision.

Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment, serving a wide range of customers from grocery to restaurants, corporate dining, entertainment venues, higher education, healthcare, and casinos. We are OEM‑agnostic and support more than 10,000 types of equipment.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation regarding the application or hiring process due to a disability, please contact the Human Resources department at