Director of Student Academic Affairs

The Director of Student Academic Affairs serves as the chief retention officer for University College helping to ensure effective performance of all administrative activities associated with recruitment, admission, matriculation, program guidance, persistence, and graduation of students enrolled in University College courses and programs. The Director assists students, faculty and staff, assesses and evaluates student academic progress, develops effective programs, and assists with grant activities and other strategic initiatives as assigned.

The anticipated start date of this position is April 2026; however, this is an estimated date and can be revised if needed. Position Type:
Staff Required

Education:

Master's degree Required

Work Experience:

Experience in a higher education in a supervisory or leadership role related to student academic affairs, registrar, enrollment, student success, or another area focused on college student support.

Required Licenses and

Certifications:

Physical Demands:

* Office Environment

* Bending

* Moving

* Reaching

* Sitting

* Twisting

* Repetitive movement

* Standing

Additional Education/Experiences to be Considered:
Experience in design, implementation, operation, and assessment educational programming

Experience in academic advising, orientation, course scheduling, and registration

Demonstrated ability to use data and make data-driven decisions

Demonstrated ability for problem solving and conflict resolution

Demonstrated ability to generate insight using data

Capacity to use relevant technology (e.g. software packages) Essential Duties/Responsibilities:
Serve as chief retention officer for University College.

Oversee processes related to admission standards, enrollment, probation, dismissal, and graduation.

Develop, implement, and assess orientation/registration program for University College students.

Provide initial course placement, testing recommendations (e.g. CLEP/ACCUPLACER) for incoming students.

Create and implement student records system for University College.

Coordinate and support college participation in University recruitment activities.

Work with other academic-service programs to build and support a comprehensive retention program (i.e. ReFOCUS at Ferris, First-Year Experience, TIP, Summer Bridge).

Support academic advising processes within University College.

Work directly with students on academic issues when warranted (e.g. issues related to specific situations such as probation, dismissal, appeals).

Serve as Dean's designee for coordinating academic probation, dismissal, appeal, and reinstatement processes for University College.

Consult with institutional research and other sources to develop relevant reports and effective methods to assess, evaluate, and report on students' academic progress.

Serve as at-large member on the College Curriculum committee.

Serve as a college Liaison to Academic Affairs, EIO, Student Affairs, Student Financial Services, Financial Aid, MyDegree, Office of International Education, and Admissions.

Collaborate with academic programs and service areas within the college including coordination of processes with the Department of Academic Advising, Honors Program, Student Success Initiatives, and the Department of Interdisciplinary Studies.

Supervise and/or coordinate staff engaged in student support services for University College.

Oversee College use of registrar-related software (i.e. Navigate
360, Ferris 360, Banner, MyDegree, etc.).

Coordinate the student complaint and appeal processes.

Assist with grant activities and other duties as assigned.

Maintain the confidentiality of designated information.

Reports to the Dean of University College.

Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.

Support, promote, and develop University student enrollment and retention initiatives.

Any other duties assigned within the position classification area. Marginal Duties/Responsibilities:
Participate in university and college committees and working groups.

Maintain engagement with state, regional, national or international…