More jobs:
IT Help Desk Associate ; Student
Job in
Big Rapids, Mecosta County, Michigan, 49307, USA
Listed on 2026-02-01
Listing for:
Ferris State University
Apprenticeship/Internship
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A renowned educational institution is looking for an IT Call Center Agent I (Student Position) in Big Rapids, MI. In this role, you will handle incoming support requests and learn to resolve entry-level technical issues via phone and IT ticketing systems. Ideal candidates exhibit excellent communication skills and can work both independently and collaboratively. This position supports IT products and services while emphasizing customer support, making it perfect for students eager to gain practical experience in technology.
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Position Requirements
10+ Years
work experience
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