Home Health Scheduling Coordinator​/Office Administrator

Make a Real Difference Every Day

Are you a natural problem-solver who enjoys puzzles and thrives in a fast-paced, people-centered environment? At Home Matters Caregiving, we’re seeking a passionate and organized Scheduling Coordinator/ Office Administrator to lead caregiver administration. The role of Scheduling and Coordinator is valued and a vital one in our organization. Home Matters Caregiving specializes in providing In-Home care for the senior population so they may continue to enjoy the comfort and safety of their own home.

We are looking for a team member with a strong work ethic, problem solving ability and above all...compassion for seniors.

• Manage all incoming calls and answer phones in a friendly, professional attitude
• Check email and phone messages
• Be knowledgeable of company Policies and Procedures
• Be knowledgeable of services provided by our agency to manage prospects
• Manage caregiver/client schedules for all clients utilizing software
• Update caregiver schedules
• Send daily report of activity and follow up needed
• Assist with managing caregiving team on daily basis

• Perform other duties as instructed by the Manager
• Revenue Cycle & Collections
• Accounts Receivable/Payable
• Staff Supervision & Onboarding
• Recruitment, Training & Retention
• Excel, Quick Books & CRM Software
• Regulatory Documentation & State/Federal Submissions

• Able to communicate effectively both verbally, and in writing
• Strong analytical, detail-orientation, organizational, and problem-solving skills
• Prior 2 year experience in the Home Care field
• Flexible Schedule

• Competitive salary
• Paid time off (PTO)
• Supportive, flexible team culture
• Opportunity to lead in a purpose-driven organization

Full-time

$48,000.00 - $56,000.00 per year

• Flexible schedule
• Paid time off
• Retirement plan

• Home care: 2 year (Preferred)

• Driver's License (Required)

• Billerica, MA 01821 (Required)

• Billerica, MA 01821:
  Relocate before starting work (Required)

Hybrid remote in Billerica, MA 01821