Project Coordinator

Application Project Coordinator

The role will be responsible for pre‑sale technical consultation and post‑sale project management. The coordinator will interact with customers, sales representatives, architects, general contractors, engineers, and operations teams. Successful candidates will have outstanding organizational and time‑management skills, excellent interpersonal and communication skills, strong technical problem‑solving abilities, and excellent project management skills.

• Provide sales representatives and customers technical support during pre‑sale activities to assist in the proper selection, configuration and application of CSS products and services.
• Review all incoming sales orders for accuracy, completeness of information and feasibility of construction; correct and modify sales orders as needed.
• Provide primary technical and application support to inside and outside sales reps, as well as customers, throughout all stages of the sales cycle.
• Create facility layouts, equipment cut‑scheets, and CAD blocks as needed to support customers.
• Track orders from receipt of PO to the start of production to ensure that orders are processed in a timely fashion and meet all customer and CSS requirements.
• Manage projects with sales staff, engineering, manufacturing and service to ensure a smooth process and successful outcome.
• Collaborate with CSS R&D department to resolve issues and questions as needed.
• On rare occasions, travel to customer locations to support end‑user and service technicians to resolve equipment issues.

• 3+ years of professional experience, preferably with a capital equipment manufacturer
• Ability to manage multiple projects with outstanding organizational and time‑management skills
• Proven track record of driving projects to completion with sense of urgency while engaging all stakeholders
• Excellent verbal and written communication skills, with the ability to present technical information clearly
• Strong interpersonal skills; collaborative team player and relationship builder
• Self‑starter with a flexible, hands‑on approach and willingness to support cross‑functional initiatives
• Ability to read, interpret, and effectively communicate technical specifications
• Ability to work onsite at our Billerica, MA office
• Bachelor’s degree in a technical, engineering, or project management‑related discipline, or equivalent relevant experience
• Experience in new construction or capital equipment project management
• Experience with 2D and/or 3D CAD software (Solid Works, AutoCAD)
• Experience with Salesforce or other CRM platforms

Salary Range is $70,000 to $85,000, commensurate with existing skills & experience. The benefits include working in a great atmosphere with friendly co‑workers, great health and dental coverage, generous vacation/holiday/sick time, a 401(k) retirement plan with company match, and plenty of opportunity to learn new things.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.