Senior Order Coordinator

Overview

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multi-omics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

New hybrid opportunity based in Billerica MA for a Senior Order Coordinator to join the Bruker Biosystems Order Management Team. Will be responsible for processing all customer purchase orders accurately and in a timely manner to ensure service level agreements are adhered to and all invoices are created within the correct period

• Timely and accurate processing of all customer purchase orders including licenses, web shop orders, and internal stock transfer orders, Teco (Timesheet and Service Confirmation)
• Timely and accurate creation of all customer invoices in the correct period
• Process internal demonstration and instrument loan equipment
• Convert SAP quotes to sales orders
• Manage locally sourced Cryogen orders, web shop orders, demo system orders, and loan systems/accessory orders
• Process license requests; repair/ returns orders;
  Cryo, Prodigy, and Cold head Maintenance orders, inter-company stock transfer orders, and third party purchase orders
• Create all customer SAP invoices
• Monitor closely to ensure all required documentation is in place for each order
• Review customer orders, contracts, and supporting documentation to ensure compliance with Revenue Accounting and Reporting (RAR) requirements and company revenue recognition policies
• Validate sales orders for completeness and accuracy, including performance obligations, delivery terms, customer acceptance requirements, billing milestones, and required supporting documentation
• Ensure contract modifications, change orders, returns, cancellations, and other order changes are accurately reflected in SAP and properly documented for revenue recognition purposes
• Update SFDC tool with SAP order number and required documents information
• Work closely with Front Office and Quotation Specialist Teams
• Actively partner with Finance, Corporate Revenue Group, Sales and Service teams to resolve order issues that may impact revenue recognition, invoicing, or period-end reporting
• Monitor and resolve order exceptions, blocked transactions, master data issues, and RAR-related system errors impacting order processing and revenue recognition
• Support month-end, quarter-end, and year-end close activities to ensure timely order processing, invoicing, and compliance with revenue recognition requirements
• Maintain accurate order records and supporting documentation to satisfy internal control, audit, and compliance requirements
• Support internal and external audits by providing documentation and explanations related to customer orders, contracts, invoicing, and revenue recognition controls
• Identify opportunities to improve order quality, process efficiency, data integrity, and compliance with revenue recognition requirements
• Provide flexibility on other tasks to improve effectiveness
• Perform back up support for…