Residential Counselor, Mental Health Services

Overview

Provide direct service in a GLE/SIE residential setting. Help Persons Served (PS) in residence overcome barriers to, and prepare for, living independently. Implement PS Treatment Plan support interventions as assigned by Team LPHA Clinician. Administer PS medications following Medication Administration Program (MAP) policies and procedures. Provide crisis interventions to PS when needed. Provide physical site maintenance. Ensure a safe, comfortable and clean environment.

• Collaborate with Integrated Team members as needed to address needs of PS.
• Implement PS Treatment Plan interventions as directed by the Team LPHA Clinician.
• Perform day-to-day assignments as directed by the Program Director.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adhere to safety, maintenance, Human Rights and other operational policies and procedures.
• Comply with physical site licensing standards and regulations.
• Store, administer, document and dispose of PS medication consistent with MAP requirements, funding source regulations and company policy.
• Ensure program compliance with Vinfen MAP protocols. Teach PS medication management.
• Create opportunities for PS to participate in the smooth operation of the residence, including meal preparation, physical site maintenance, etc.
• Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued.
• Serve as a resource for neighbors.
• Help PS prepare meals.
• Act as an advocate for PS.
• Participate in trainings; attend supervision and staff meetings as requested.
• Assist with the orientation of new staff.
• Complete all required documentation.
• Contribute to program’s quality improvement goals and objectives.
• Help PS use crisis intervention techniques when necessary. Access on-call backup when needed.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety and Cognitive Behavioral interventions.
• Complete incident documentation as needed.
• Perform physical site maintenance activities following maintenance schedule.
• Perform other related duties, as assigned.

• Strong commitment to the right and ability of PS to live, work, have meaningful relationships and receive the resources and supports needed in their community of choice.
• Skills and competence to establish supportive trusting relationships with PS, families and neighbors.
• Sensitivity to the cultural, religious, ethnic, disability and gender issues.
• Ability to balance competing priorities.
• Ability to make independent judgments and decisions.
• Ability to work in a professional and confidential capacity.
• Knowledge of personal computer applications and equipment.

• A high school diploma or equivalent is required. Associate’s degree in a human service discipline preferred.
• One year as a residential counselor in a setting working with PS facing mental health challenges preferred.
• One to two years of job‑specific experience in the human services field preferred.
• Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

• Driving is a requirement for this position using either a Vinfen van or personal vehicle.
• If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks.
• A valid driver's license must be presented at the time of employment.
• Incumbents must be at least 21 years of…