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Product Shipment Supervisor

Job in Billerica, Middlesex County, Massachusetts, 01821, USA
Listing for: SHINE Technologies, LLC.
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Description

SHINE SPECT USA is seeking a Product Shipment Supervisor who will oversee the day-to-day operations of a team responsible for packaging, labeling, and documenting product shipments, as well as managing inventory control. This role ensures that orders are accurately processed, compliant with company and regulatory standards, and delivered on time and in compliance with cGMPs (and applicable regulatory requirements) are always maintained.

The Product Shipment Supervisor promotes a culture of compliance, innovation, collaboration and accountability.

This position is based in Massachusetts and requires presence on-site five days per week.

The base salary range for this position is $90,000 - $120,000 per year plus a comprehensive compensation package. Our salary ranges are determined by role, level, and location.

Duties and Responsibilities of the Product Shipment Supervisor
  • Oversees daily operations and schedules for the team handling product packaging, labeling, and shipment.
  • Facilitates clear concise communication between team members, management, and external groups.
  • Ensures that operations are performed per established SOP’s and the collection and maintenance of data are performed in accordance with cGMP’s, company standards and policies, and other regulatory requirements.
  • Develops training materials and oversees team member training.
  • Collaborates with manufacturing leadership team to progress cross-training and operational excellence initiatives.
  • Develops meaningful metrics used to manage operational performance. Looks to identify leading indicators that may result in process improvements or efficiency of operations.
  • Ensures a safe working environment and a staff trained in safety consciousness, working with hazardous radioactive materials.
  • Has strong understanding of ERP systems for managing inventory and ensuring supplies and raw materials are available for critical processes.
  • Executes all phases of the performance review process, including individual goal setting and performance reviews.
  • Manages performance and provides coaching, mentoring, and development of staff. Effectively manages employee performance issues and corrective actions.
  • Participates in continuous review/upgrade of product shipment/logistics functions to achieve a high performing, efficient, and flexible work environment.
  • Interacts with external regulatory inspectors from FDA, EMEA, DOT, NRC, etc., and internal compliance auditors during in-plant inspections. Ensure timely completion of any corrective and preventive actions (CAPA) made.
  • Provides a strong Quality commitment by maintaining a thorough knowledge of current and emerging US and International guidelines (FDA, DOT, IATA, cGMP).
  • Writing and reviewing of investigational reports, SOPs, and the timely resolution and tracking of Quality Events (deviations, investigations, CAPAs).
  • Tracks departmental spend and manages internal budgets. Adheres to company policies and guidelines; exercises good judgment when incurring expenses.
Requirements
  • Knowledge of science generally attained through studies resulting in a B.S., in science, engineering, biochemistry or related discipline, or its equivalent is required.
  • 2 years of experience leading operational personnel in routine or project settings with B.S., 5 years with no Bachelor’s degree.
  • Minimum of 2 years of experience in a regulated manufacturing environment
  • A combination of education, training, and experience may be considered in lieu of above stated requirements.
Preferred Skills and Knowledge
  • Must have a broad knowledge of cGMPs and applicable regulatory compliance requirements.
  • Must possess excellent interpersonal skills and ability to work in a team environment and be able to collaborate with all levels of management.
  • Must be detail oriented with the ability to multitask.
  • Ability to lead and direct work of others as well as ability to respond to changing priorities.
  • Routinely scheduled work, and or overtime work required on evenings, weekends, and or holidays and, even in adverse weather conditions. See Essential Personnel Policy.
  • Demonstrates a detailed understanding of ERP/MRP and inventory control systems and processes.
  • Understands the importance of timely cycle counts and accurate inventory transactions in the realm of the operations and how they affect the Manufacturing/Supply Chain success.

SHINE values diversity in all its forms as a critical component of innovation, which is fundamental to our success. Every member of the SHINE community benefits from the talents and experiences of our peers, from the mutual respect we exercise, and from the responsibility we take for our actions.

SHINE Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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