Quality Manager

Are you a hands-on Quality leader who thrives in high-accountability environments and believes great culture drives great results? We’re looking for a Site Quality Manager to lead all Quality functions at our North Billerica facility and play a key role in shaping performance, compliance, and team development.

If you’re passionate about building strong teams, driving continuous improvement, and ensuring world-class quality standards — this is your opportunity to make a measurable impact.

As the Site Quality Manager, you will:

• Lead and continuously improve our AS9100 / ISO 9001 Quality Management System
• Oversee MRB, NCMRs, CAPAs, SCARs, RMAs
  , and root cause investigations
• Direct all inspection activities (In-Process, Pre-Mold, Final) including AS9102 First Article Inspections
• Ensure cable and harness assemblies meet IPC-620, J-STD-001, AS9102, and customer requirements
• Review and approve work order packages, C of Cs, and shipment documentation
• Monitor quality metrics, defect trends, and drive Zero Defect initiatives
• Lead internal audits and support customer and certification audits
• Partner cross-functionally with Production, Engineering, Planning, Procurement, and Corporate Quality
• Develop and mentor the Quality team, building capability and accountability at every level
• Serve as the primary customer liaison for quality-related matters

• Strong working knowledge of AS9100 Rev D and ISO 9001
• Experience with AS9102 First Article Inspection
• Familiarity with IPC-620 and J-STD-001 (Space Addendum a plus)
• Deep experience with NCMR, MRB, CAPA/RCCA, and root cause analysis
• Aerospace or military manufacturing background preferred
• Ability to read and interpret engineering drawings, wire lists, and MIL specs
• Experience in build-to-print cable/harness manufacturing is a plus

• 5+ years in Quality Assurance/Quality Control within manufacturing
• Prior team leadership experience
• Proven track record leading corrective actions to closure
• Experience conducting internal audits under AS9100
• Strong analytical skills with the ability to turn data into actionable insights
• Clear, professional communication with customers and suppliers

This is a high-visibility leadership role in a fast-paced aerospace manufacturing environment where quality is mission-critical.