Inside Sales Associate

Job Description

Boyd Thermal by Eaton is looking for an enthusiastic Inside Sales professional to join our sales team and focus on driving growth with existing and new customers for our Billerica, MA site. In this role, you will be a critical point person driving our efforts to continue our strong growth trajectory. Key elements will be to source new customers for Boyd, maintain strong customer relations and drive growth with existing customers.

To ensure success in this role, you should have a passion for building customer relationships, highly collaborative and the ability to seek out and develop new opportunities. Ultimately, a top-class Inside Sales professional drives revenue growth by understanding the needs of the customer and helping to develop solutions with the right product offerings.

• Drive revenue growth for the Billerica, MA site
• Work directly with customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
• Develop new business and forge new relationships with the cross functional organizations at potential customers.
• Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions.
• Set strategic goals and tactical plan to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment.
• Directly engage at customer locations to win incremental business through active business development. Requires establishing strong relationships with various management levels.
• Work closely with customer engineers and purchasing to ensure product and design requirement are identified. Work closely with Boyd Thermal Engineering to manage the design and development of customer solutions.
• Display and demonstrate products and solutions using prototypes, samples and marketing support materials, providing value added guidance to customers. Utilizing knowledge of materials and manufacturing processes, illustrates and emphasizes Boyd Themal’s value-added propositions.
• Manage the quotation process. In conjunction with the Sales Operations Team, performs technical review of engineering drawings and specifications, gathers and prepares required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Thermal Estimating. Manages the preparation of formal quotation packages with pricing to maximize revenue, while also maximizing Gross Margin.
• In conjunction with the Sales Operations Team, monitors and manages progress of projects in order to successfully meet customers’ milestones and production schedules, from inception to implementation.
• Engage with customers on all commercial topics including credit and shipping terms, legal requirements, payments, and so forth. Manages aspects of the relationship per terms and conditions of agreements, as well as negotiating new agreements in conjunction with Boyd management. Responds when necessary to special customer needs or complaints.
• Utilizes Salesforce CRM package daily to capture all business opportunities, customer business intelligence, wins and losses. Uses this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management.

• Bachelor's degree (B.S.) in engineering, business or related field
• 4 years related experience or equivalent combination of education and experience in a technical selling role
• Data Analysis:
  Ability to analyze metrics and extrapolate a practical solutions and recommendations.
• Negotiation:
  Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented solution for the business and the customer.
• Project Management:
  The ability to manage your task flow and complete assignments on time.
• Communication:
  Ability to deliver written and oral communications in constructive and concise manner.
• Travel:
  Willingness and ability to travel to meet objectives. Travel will be relatively limited given that this role will be focused on…