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Residential Manager Youth Program

Job in Billerica, Middlesex County, Massachusetts, 01821, USA
Listing for: The Guild for Human Services
Full Time position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Maple House Brief Description

Maple House
Mission
:
The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community. At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.

Primary

Job Responsibilities
  • Directly schedule, monitor, supervise, and evaluate all staff within the assigned residence.
  • Participate in the hiring, interviewing and disciplinary action processes.
  • Provide the individuals who reside in the home an enriched quality of life in their community.
  • Ensure that all residential data collection systems, logs and records are up to date.
  • Ensure the upkeep of the home by overseeing day to day cleanliness and identifying repairs.
  • Oversee the homes food, supply and community activity expenditures, (DCF) clothing and personal needs expenditures and/or individuals’ personal household accounts.
  • Oversee usage, ordering and purchasing of individual household and health related supplies.
  • Complete all required reports and assessments using HCSIS (DDS) and E-SPED (DEEC.)
  • Ensure all incident reports, restraint reports and other documentation is completed related to all residential events and follow up on per Guild policy and the appropriate regulations.
  • Administer and record individuals’ medications in compliance with MAP.
  • Ensure all staff in the home administer and record individuals’ medications in compliance with MAP.
  • Ensure the development of the residential portion of ISP/IEP and subsequent reports designed to best meet the needs of each individual and ensure that they are turned in on schedule.
  • Ensure the implementation of all ISP/IEP objectives and related residential services for individuals who reside in the home.
  • Monitor individual’s progress to ensure that goals are appropriate on at least a quarterly basis.
  • Ensure that data sheets for ISP/IEP objectives are completed according to schedule and are updated as needed.
  • Coordinate and take individuals to Doctors’ appointments in collaboration with nursing.
  • Monitor all the individuals’ medications and coordinate with the pharmacy (or nursing in school aged programs) if orders are needed.
  • Facilitate communication between the home and day program(s) Facilitate communication within the home among staff persons working different shifts.
  • Communicate with parents/guardians, family members, stakeholder agency representatives (DCF, DDS) on at least a weekly basis regarding individuals, their progress and their needs including sharing staffing information about the home and a schedule of both house and individual activities.
  • Be flexible; available to assist other residences.
  • Perform other related duties as assigned.
Requirements
  • Bachelor’s degree in special education, psychology, human services or related field required;
  • A high degree of effective oral and written communications skills in English
  • At least one year of residential management experience and two years direct support experience with developmental disabilities population required.
  • Excellent organization and time management skills.
  • Reliable transportation to multiple residential locations in Massachusetts
  • Proficiency in Microsoft Office Suite
  • Ability to demonstrate supervisor and administrative skills
  • A valid driver's license
  • Must undergo background record check requirements.
  • MAP certification or ability to pass MAP within first 90 days.
  • Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.
Summary

Role Overview

The Guild…

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