Technical Assistant - Center Education & Development; FTE

Billings Clinic Technical Assistant

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Your benefits include a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including medical, dental, vision, 403(b) retirement plan with employer matching, defined contribution pension plan, paid time off, employee wellness program, and much more.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

The Technical Assistant is responsible for providing administrative and secretarial support for the director, managers, clinical coordinators and staff of one or more departments. This includes record and manual maintenance, establishing essential presentations and databases, extensive travel arrangements and first line interactions regarding internal/external customer concerns.

• Maintains department(s) databases, primary records, manuals, and reference materials. Duties include system maintenance and data integrity for multiple system applications which may reside on more than one information system. Designs and produces correspondence, memorandums, documents, forms, newsletters, reports, metrics, and data graphs for projects and programs based on needs identified by the staff and leadership for the department(s) and/or organization.

• Provides administrative and secretarial support to directors, managers, clinical coordinators and their staff for one or more departments including receiving and assisting visitors/callers, file and record management, telephones, meeting preparation and minutes, etc. Coordinates functions for identified department staff including physicians if applicable. Duties may include but are not limited to:

• Coordinating and maintaining appointment calendars.
• Arranging meetings and preparing agendas, meeting notices and presentation materials.
• Attending and transcribing meeting minutes.
• May monitor allocation of expenses to appropriate cost centers.
• Obtaining special services as needed.
• Appropriate supply maintenance.
• Site, material, and equipment preparation for events, meetings, educational offerings and presentations.
• May assist in collating and scheduling department evaluations for director and managers.
• Responsible for arrangement, typing, distribution and maintenance/revision of Billings Clinic policies and procedures. Coordinates with management staff to revise policies and procedures (department-specific and hospital-wide).
• Coordinate with and assist directors, managers, clinical coordinators and their staff with travel arrangements including but not limited to:
• Research costs and assist with initial paperwork for travel.
• Complete Billings Clinic Business Travel/Education Expense form, including estimated expenses.
• Work with outside vendors to arrange approved travel expenses (i.e. hotel, airline reservations, registration).
• Obtain necessary signatures for approval; submit expense forms to accounting to…