Service Writer

Responsibilities

• Our Service Writer position located in Billings, MT is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.
• This position works closely with our Service Supervisors to ensure that the work orders are accurate, complete and filed timely.
• Our service writers update work order data and associated service hours by regularly entering data on Cat software, and data entry of time cards.
• This position will also assist with other administrative work running and creating reports.
• The service writer will also help answer incoming phone calls and assist customers.
• A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.

• 2-3 years of service office experience is preferred.
• You will need to be experienced using Microsoft Office such as Outlook, Excel and Word and demonstrate a disciplined ability to work with limited supervision.
• The ideal candidate will have excellent verbal and written communication skills, expertise in Excel, must be, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.
• Excellent attendance record

• Retirement: 401k w/ Company Match and Profit Sharing
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4 th Generation Family-owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years

To apply go to

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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