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Library Services Specialist IV - Circulation

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: City-of-Billings,-M
Full Time position
Listed on 2026-07-16
Job specializations:
  • Administrative/Clerical
    Library
Salary/Wage Range or Industry Benchmark: 26995 - 29772 USD Yearly USD 26995.00 29772.00 YEAR
Job Description & How to Apply Below

Salary Range

$19.5958 - $21.6119/hour. Salary reflects Step 1 and Step 3 of a 7-step pay scale. Salary at hiring will be dependent on the applicant's education, experience, and training.

Work Schedule
  • Monday, Tuesday, Thursday, Friday: 8:15 a.m. to 5:15 p.m.
  • Wednesday: 11:15 a.m. to 8:15 p.m.
  • Occasional Friday evening shift as needed.
Required Attachments for Application
  • Cover Letter
  • Resume
Job Summary

The Library Services Specialist IV provides an advanced level of administrative support to the department or function manager and other department or function staff. Duties include performing or coordinating activities in support of the department or function. Specific duties vary with the department or function assigned. Duties may include training of lower-level library staff and volunteers. Work includes patron contact and customer service.

Incumbents typically are very proficient with computer applications.

Scope of Responsibility

Incumbents have a moderate degree of understanding of department or functional operations and are able to work with initiative. Under management guidance the incumbent will consider various objectives and make non-routine choices within an established precedent. Incumbents typically are very proficient with computer applications for word processing, spreadsheets, as well as integrated library systems. Incumbents must have the ability to make judgments based on their analysis of the situation within prescribed procedures.

Work products have an impact on departmental operations and to a lesser extent the operation of the city. Incumbents must have the ability to exercise discretion regarding confidential matters and provide detailed procedural explanations or technical information.

Lead to Lower-Level Library Staff
  • May train staff, and volunteers in procedures and processes for operations at the main Library and off-site locations, or in services to children ages 0-12.
  • May verify the work of lower-level staff and volunteers for accuracy and compliance with proper work methods and techniques; maintain cleanliness of work area.
When assigned to Circulation Services
  • Perform a variety of Circulation duties including, but not limited to, registering new patrons, performing book searches, retrieving books from various locations, sorting materials, renewing Library materials for patrons over the telephone, ensuring that patron files are accurately maintained; assist in the preparation of fine notices and overdue notices; investigate location of lost or withheld materials.
  • Sort, shelve, rearrange and otherwise maintain Library materials; ensure shelving accuracy as completed by lower-level staff; sort carts, empty book drops; read and shift materials on shelves; assist in routing Library materials to the appropriate area.
  • Conduct higher-level data entry and records management as part of project-based assignments, ensuring the accuracy, integrity and confidentiality of patron and item records within the Library and third-party systems.
  • Oversee daily operations of the Library Express Lockers, performing circulation functions such as ensuring timely check‑in and check‑out of materials through the automated system, assisting with patron account updates, and troubleshooting access or technical issues; maintaining locker units and surrounding areas by checking for proper function, cleanliness, and accessibility; preparing lockers for scheduled deliveries and returns; and coordinating with library staff to ensure smooth service delivery and consistent patron experience.

    Process and distribute library express locker holds to all locations.
  • Monitors condition of delivery vehicle and other equipment and reports repairs needed.
When assigned to Children’s Services
  • Provide reference and reader’s advisory services to children ages 0-12, and to adults interested in materials for children; create bibliographies.
  • Conduct tours of the Children’s area; adapt information given the age level of the group.
  • Provide instruction to patrons in the use of the catalog, online resources and other library materials.
  • Participate in year‑round programming by generating ideas for story times and other programs; assist with…
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