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Lead, Call & Follow-Up – Roadside Center

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: Cox Automotive
Full Time position
Listed on 2026-10-06
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 56000 - 83000 USD Yearly USD 56000.00 83000.00 YEAR
Job Description & How to Apply Below
Position: Lead, New Call & Follow-Up – Roadside Support Center

Cox Automotive is seeking a Supervisor for New Call/Follow Up to lead a dedicated team in a fast-paced roadside assistance environment. You will oversee daily operations, coach staff, manage schedules, and ensure exceptional customer service.

The role emphasizes employee development, accountability, and engagement while maintaining performance against service level goals. Eligible to work in the United States and based in Billings, MT.

This opening is for the Lead, New Call & Follow-Up – Roadside Support Center role at Cox Automotive.

This position is for the Lead, New Call & Follow-Up – Roadside Support Center role at Cox Automotive.

We are seeking a motivated Lead, New Call & Follow-Up – Roadside Support Center to join Cox Automotive in Billings, MT, United States.

Consider building your career as a Lead, New Call & Follow-Up – Roadside Support Center at Cox Automotive.

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