Business Development Executive

At CB1 Collections, we believe in ethical, transparent, and effective debt recovery. Our mission is to help clients recover outstanding balances while preserving their brand reputation and customer relationships. We specialize in payment plan management and collections, leveraging technology and skilled negotiators to streamline operations and deliver results. We are seeking a self-motivated, resilient, and ethical Business Development Executive to help build and drive the business forward.

You’ll play a key role in identifying new business opportunities, building client relationships, and expanding our presence in the collections and payment plan industry. You’ll also be responsible for:

• Identifying and pursuing new business opportunities within the collections, payment plan, and related industries
• Building and maintaining strong relationships with prospective and existing clients
• Developing and executing outreach plans to meet and exceed sales targets
• Collaborating with internal teams to ensure seamless onboarding and client satisfaction
• Maintaining accurate records of sales activities and pipeline in Salesforce
• Productively representing CB1 Collections at industry events, conferences, and client meetings in a professional manner

We’re seeking proven experience in successful business development, sales, or client acquisition, preferably in collections, payment plans, or an ancillary industry (e.g., fintech, legal services, healthcare revenue cycle).

To be successful in this role, you’ll need to possess the following skills and background:

• Strong understanding of the collections industry and regulatory environment
• Proficiency with Salesforce or similar CRM platforms
• Excellent communication, negotiation, networking, and interpersonal skills
• High level of integrity, resilience, and self-direction
• Ability to work independently
• Creative problem-solving skills
• Experience working with third-party collections agencies or payment plan providers
• Familiarity with compliance standards such as FDCPA, TCPA, and CFPB guidelines is preferred
• Training or a degree in Business, Marketing, or a related field is helpful