Financial Aid Specialist II

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.

Applicants will be reviewed and interviewed on an ongoing basis after the screening date. The screening date begins 10 calendar days after a position is posted on the employment website.

• To serve as the primary financial aid representative at the University campus or at the City College campus. This position requires exemplary customer service skills, a willingness to listen carefully, above average written and verbal communication skills, the ability to understand complex institutional processes (financial aid, admissions and advising), and be able to work well under pressure.
• To support prospective and continuing students by reviewing and evaluating financial aid eligibility; providing efficient and timely delivery of accurate information, services and funding to all students; and ensuring the quality control, application tracking and verification of student files.
• To serve as the liaison for the financial aid office and other campus partners, which requires the individual to maintain working relationship with students, staff and faculty. Additionally, this role may provide financial literacy services aimed at educating students and the campus community about healthy financial practices, student loan debt management, repayment options and cohort default rates.

Position Number

Department

Division

Division Student Access and Success

Appointment Type

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

Union Affiliation

Union Affiliation FOCUS-MFPE

FTE

FTE 1.0

Benefits Eligible

Benefits Eligible Yes

Compensation

Salary Salary range of $16.76 to $20.95 hourly, commensurate with experience, education, and qualifications

Contract Type

Contract Type Classified Hourly

If other, please specify

Recruitment Type

Recruitment Type Open

Montana State University Billings is a preferred employer in the region-WE WANT YOU !

The following are reasons why you should join our team:

• Work-life balance
• Holidays-10 paid holidays per year and 1 Floating Holiday
• Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
• Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
• Employee and Dependent Tuition Waiver
• Opportunities to engage in professional development opportunities
• Committed to employee wellness and access to a robust Employee Assistance Program
• Medical Benefits that are robust and affordable
• Visit MUS Benefits to learn more about our benefit package including:
  • Medical, Vision, and Dental
  • Life Insurance and Long Term Disability are incorporated into our benefits.
  • Learn more about our retirement benefits at MUS Retirement.
• Opportunities for career growth and a variety of career paths
• Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
• Beautiful campus environment that features our MSUB Mile walking path

Customer Service:

• Assists with the administration of assigned financial aid programs and processes.
• May post awards to student accounts, track those awards for accuracy and correct over-award status when needed.
• Assists with the review of documentation for accuracy and contacts students, if necessary, to obtain corrections or additional documentation.
• Maintains a good understanding of program regulations and the overall operation of the Financial Aid Office in order to ensure internal…