Teller, Customer Service​/HelpDesk

We’re always excited to meet great talent! This role is posted as an evergreen opportunity, meaning we’re not filling an immediate vacancy but are gathering applications for future needs.

If a role opens that aligns with your skills and experience, a member of our team will be in touch.

Tellers provide customer service by processing transactions like Help members, transactions, deposits, loan payments, and check cashing. Other tasks include balancing the ATM, processing night drop and mail, scanning documents, and handling coin bags.

• Member Transactions & Service – 80% (Deposits, withdrawals, payments, inquiries)
• Processing Night Drop & Mail – 10%
• Balancing ATM – 5%
• Scanning, Coin Handling & Other Tasks – 5%

• Stay updated on credit union products, policies, and regulations.
• Follow all security, privacy, and compliance guidelines.
• Provide professional service to members, coworkers, and vendors.
• Attend meetings and complete required training.
• Maintain punctuality and professionalism.

• High school diploma or GED preferred.
• Less than 12 months of teller or cashier experience required.

• Basic understanding of teller operations and procedures.
• Analytical skills to resolve member issues.
• Ability to use office equipment (computers, phones, copiers).
• Strong communication skills (face-to-face, email, letters).
• Ability to handle sensitive information and collaborate effectively.