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Customer Service Rep HelpDesk/Support Bilingual English Customer Service

Guest Experience Front Desk Specialist

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: Generation Hospitality
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hospitality firm in Billings is seeking a Front Desk Agent to be the first point of contact for guests. This hourly, full-time role requires excellent communication and strong customer service skills to create a welcoming environment. The Front Desk Agent will manage check-ins and check-outs, answer inquiries, and handle guest complaints with professionalism. Ideal candidates should have prior customer service experience and proficiency with reservation software.

Join a dynamic team that prioritizes exceptional guest experiences.
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