Guest Experience Front Desk Specialist
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-03-01
Listing for:
Generation Hospitality Group
Full Time, Part Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading hospitality company located in Billings, Montana is seeking a professional Front Desk Agent. In this full-time role, you will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Responsibilities include managing check-ins and check-outs, handling inquiries, and resolving guest complaints. Ideal candidates will have prior customer service experience, strong communication skills, and the ability to multi-task effectively.
This position requires flexibility with scheduling, including weekends and holidays.
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