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Client Advocate - SaaS Support & Growth

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: Tyler Technologies
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 46500 - 52000 USD Yearly USD 46500.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Client Experience Advocate - SaaS Support & Growth

Tyler Technologies seeks a Client Experience Advocate for an entry-level client support role. You will be the first point of contact for questions, issues, and service needs, supporting clients across the Tyler ERP Pro product suite and growing toward module certifications.

As part of a regional team, you will own each client issue through resolution or escalation, document interactions, and collaborate with peers and leadership to improve service delivery and customer outcomes.

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