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Member Experience Consultant : Lending & Service Impact
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-07-17
Listing for:
Black Hills Federal Credit Union
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service
Job Description & How to Apply Below
Black Hills Federal Credit Union is seeking a Member Experience Consultant I/II/III to provide outstanding teller and member service while educating members on ITMs and BHFCU products. The role includes account openings, loan support, and cross-selling opportunities within a fast-paced branch environment.
The position emphasizes accuracy, customer service, and knowledge of BHFCU products, with potential coverage at multiple branches and ongoing training to advance within the role.
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