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National Field Support Specialist — Dispatch & Troubleshooting
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-08-01
Listing for:
Spectrum
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Spectrum is seeking a National Field Support Representative to assist Spectrum Field Technicians by troubleshooting service problems at customer locations. You’ll coordinate via a range of tools and maintain clear communication with customers to resolve issues promptly.
In this 24/7 call center role, you’ll work as part of a team, handling diverse schedules and learning new technologies. Strong problem-solving and customer service skills are essential for success.
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