More jobs:
Regional Client Experience & NPS Lead
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-08-09
Listing for:
Tyler-Technologies-29572f8
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Tyler Technologies in Billings, MT seeks a Client Experience Manager to transform support into client success, leading a cross-functional team including Client Experience Champions, Engagement Leads, and Learning Enablement Coaches.
You will own the client experience for the assigned region, track NPS, drive outreach, surface product gaps, manage escalations, and ensure SLAs. Collaboration with regional teams and product stakeholders is essential for sustained client value.
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