Customer Service

Customer Service / Quote and Order Entry
Client Account Coordinator (Contract-to-Hire)

Location: Billings, MT (100% Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Pay: $20–$22/hr

Start Date: ASAP

Industry: Industrial Safety Supplies

Type: Contract-to-Hire

Growth Opportunity: Yes — long-term role with room to advance

We’re seeking a Client Account Coordinator / Sales Support Specialist to join a growing industrial safety supply company in Billings, MT. This is a customer-facing, high-visibility role that supports order processing, quoting, and client communications. Ideal for someone with strong customer service skills, attention to detail, and the initiative to take on more once daily tasks are complete.

This role is fully onsite and offers long-term career growth once converted to permanent.

• Serve as the first point of contact for customers—
  in person, by phone, and via email
• Provide quotes, pricing, and product information
• Process order entry
  , order tracking, and shipment status updates
• Prepare quotes and assist outside sales with product sourcing
• Maintain customer order status and ensure timely communication
• Greet walk-in customers and support front counter inquiries
• Multi-task across multiple internal systems and software platforms
• Support occasional customer site visits once permanent
• Take initiative to assist with additional tasks after daily work is completed

• 2+ years of customer service, inside sales, order entry, or sales support experience
• Strong computer skills; ability to work across multiple systems
• Professional, personable, and comfortable with client interaction
• Strong communication, organization, and attention to detail
• Ability to multi-task and stay accurate in a fast-paced environment
• Reliable attendance and commitment to in-person work
• Experience from construction, or customer-focused environments is a plus
• Industrial, safety products, or manufacturing industry knowledge is beneficial
• Looking for someone seeking long-term stability

Completed after offer through the customer:

• Background check
• Drug test
• MVR check (no reckless driving, DUIs, suspensions, or excessive violations)

• Lift up to 30 lbs
• Office environment with front counter customer interaction

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability
• a retirement savings plan
• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• a transit spending account
• paid sick leave under the applicable state or local plan

• High School Diploma required

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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