BDC Representative

Job Description Key Responsibilities

• Inbound, Outbound and directing phone calls in a courteous and professional manner
• The role involves engaging customers, managing leads, and providing exceptional service
• Scheduling customers for vehicle repairs, maintenance and vehicle sales appointments
• Coordinating with the repair team to ensure timely completion of work

• Previous experience in a receptionist or administrative role is preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using office software and computer systems
• Attention to detail and a high level of accuracy
• Customer-focused mindset with a commitment to providing exceptional service
• Resilience and Persistence
• Soft and problem solving skills
• Effectively Implementing change
• Strong moral principles

• Competitive compensation package
• Health, dental, and vision insurance
• Retirement savings plan
• Opportunities for professional development and growth
• A positive and supportive work environment
• Archie Cochrane Ford is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour, 12 hour, flexible shifts
• 40 hour work week

• Billings, MT 59102:
  Reliably commute or planning to relocate before starting work (Required)

• Customer service or Sales : 1 year (Preferred)

In person