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Member Resolution & Financial Recovery Specialist
Job in
Billings, Yellowstone County, Montana, 59107, USA
Listed on 2026-09-07
Listing for:
Altana Federal Credit Union
Full Time
position Listed on 2026-09-07
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Altana Federal Credit Union is seeking a Member Resolution Specialist at the West End Branch to work with members on past-due loans, repayment solutions, and complex processes. This role emphasizes problem solving, relationship-building, and compliance to support both member and team success.
You will resolve delinquency issues, communicate clearly with members, and document all steps in our system while upholding CARES values and protecting the credit union's interests.
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