Receptionist Psych Support Services

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.  for more information or download the Employee Benefits Guide.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.  to learn more!

All new employees must complete several pre-employment requirements prior to starting.  to learn more!

PSYCH SUPPORT SERVICES (BILLINGS CLINIC HOSPITAL)

req
11321

Shift: Evening, Weekends

Employment Status: Part-Time (.5 - .74)

Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt)

Starting Wage DOE:$17.00 - 21.25

The incumbent in this position serves as the receptionist for the Deaconess Psychiatric Center. Responsibilities include greeting patients, visitors and health care providers, handling all incoming calls, directing and controlling patient/visitor flow, creation and maintenance of patient census information and mail distribution. Must function as effective link between DBC and patients, referral sources and other departments.

• Greets patients and visitors in a timely manner directing them to the appropriate areas. Monitors access to building, ensuring security and accessibility. Closely monitors doors during STAT or Show of Force situations. Monitors pneumatic tube system for incoming information and documents.
• Responds appropriately to requests for information according to established policies and procedures and assuring patient confidentiality is maintained at all times.
• Answers all incoming telephone calls on a multi-line system with four rings. Appropriately addresses the purpose of each call. Makes decisions rapidly and calmly using good judgment. Follows up with callers as needed.
• Performs a variety of clerical support tasks including but not limited to completion of opening/closing duty checklists, distribution of computer reports, doctors cards, staff and patient correspondence, maintains patient census information, maintains adequate supplies of mental health brochures, maintains an inventory of supplies, anticipating shortages and generating orders as appropriate for all DPC staff.
• Types correspondence, reports and other projects to include minutes, memos, letters and after care plans for discharged patients. Provides backup support for the secretarial positions.
• Responsible for management of two petty cash funds, reconciles accounts and ensures accuracy of funds and distributions, monitors cash flow to ensure adequate funds are available at all times.
• Identi…