Phlebotomy and Laboratory Technical Assistant

Introduction

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage.

This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

All new employees must complete several pre-employment requirements prior to starting.  to learn more!

Billings Clinic (BILLINGS CLINIC WEST END) req
12162

Shift: Day Employment Status:
Per Diem Hours per Pay Period: 0.01 = per diem (as needed) (Non-Exempt) Starting Wage DOE: $17.15 - 21.44

• Processes and accessions samples according to established policies and procedures.
• Performs phlebotomy blood draws, assists nursing with patient rooming, schedules appointments, enters lab orders and assist with chart ticket review and ensures correct coding.
• Assists with inventory management including stocking, ordering and monitoring to ensure adequate supplies to meet business needs within the assigned section of the laboratory.
• Performes waived laboratory testing and specimen processing within scope of practice.
• Provides administrative/clerical support for the departments including maintaining accurate record systems, quality control data, patient results, and workflow documentation.
• Assist Medical Technologists with preparation of slides, maintaining integrity of specimens, and transporting specimens.
• Answers multi-line telephones and responds to most incoming calls before transferring to alternate resources. Responds to questions from patients, physicians and other reference labs and provides routine information, collection and testing procedures, specimen processing, turn-around-times, result reporting and reference lab availability. Also responds to non-routine questions regarding what steps need to be taken to rectify a situation when the integrity of a sample/specimen has been compromised.
• Facilitates result reporting. Results may be called to the physician's office, faxed or mailed depending on orders and situation.
• Monitors all label printers for incoming orders. Responsible for ensuring printers are maintained in good working order due to the critical nature of information being received. Acts as a resource in resolving printer related function problems, maintenance and form loading.
• Responsible for checking and verifying the integrity/quality of the specimens to ensure appropriate specimen volumes, packaging, etc. Assumes responsibility for initiating follow-up action necessary to prevent and/or resolve problem scenarios and coordinates as appropriate with other departments, management, etc.
• Maintains inventory management including ordering stocking and monitoring to ensure adequate supplies to meet the business needs for all areas within the department…