Housekeeper, Hospitality ​/ Hotel ​/ Catering

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

As a Housekeeper in our Housekeeping department, you will play a key role in maintaining a clean, safe, and comfortable environment for all residents, guests, and staff. This hourly, full-time position is ideal for someone who is detail-oriented, takes pride in their work, and can consistently follow cleaning standards and procedures. You will work both independently and as part of a team to ensure all assigned areas meet our organization’s quality, health, and safety expectations.

This role may include daytime, evening, weekend, and holiday shifts, depending on business needs.

• Clean and sanitize guest rooms, common areas, bathrooms, hallways, and other assigned spaces according to established standards and checklists
• Make beds, change linens, and replace towels and amenities as needed
• Dust, sweep, mop, vacuum, and polish floors and surfaces to maintain a neat and orderly appearance
• Handle trash and recyclables, including collecting, bagging, and properly disposing of waste
• Replenish supplies such as toiletries, cleaning products, and linens in storage and service areas
• Report maintenance issues, safety hazards, or damage to equipment and property to the appropriate supervisor
• Follow all health, safety, and infection control guidelines, including proper use of cleaning chemicals and protective equipment
• Use housekeeping equipment (vacuums, carts, cleaning tools) safely and keep them clean and in good working condition
• Adhere to daily room assignment sheets and time expectations to complete tasks efficiently
• Respect guest and resident privacy and property, following all confidentiality and security procedures
• Respond courteously and promptly to reasonable guest or resident requests for additional items or services
• Collaborate with other housekeeping and department staff to ensure smooth operations and consistent service quality
• Participate in required training sessions, staff meetings, and performance reviews as requested by management

• Previous housekeeping, janitorial, or cleaning experience preferred but not always required; training will be provided
• Ability to understand and follow verbal and written instructions in English
• Strong attention to detail and commitment to high standards of cleanliness and safety
• Physical ability to perform repetitive tasks, including standing, walking, bending, lifting, and carrying items throughout the shift (often up to 25-40 lbs)
• Willingness to work a flexible schedule, including weekends and holidays, as needed
• Reliable attendance and punctuality
• Ability to work independently with minimal supervision and as part of a team
• Respectful, professional attitude when interacting with guests, residents, visitors, and coworkers
• Basic understanding of safe handling and storage of cleaning products and equipment (or willingness to learn)
• Eligibility to work in the country of employment and ability to pass any required background or reference checks

The pay range for this role is: