Printer field break fix technician

Our client, a leading provider of technology support services, is seeking a Printer field break fix technician to join their team. As a Printer field break fix technician, you will be part of the Service Support Department supporting Customer Solutions Teams. The ideal candidate will have strong mechanical aptitude, excellent problem-solving skills, and a customer-focused attitude which will align successfully in the organization.

Job Title: Printer field break fix technician

Location: Billings, MT 59102

What's the Job?

• Provide hardware support and related services for HP PC Products, including laptops, desktops, RPOS, and workstations.
• Configure hardware, software, and simple network components on customer sites.
• Perform unit repairs and assist in technical action plans to resolve PC and printer issues.
• Interact directly with customers to educate them about technology and ensure satisfaction.
• Manage multiple service events efficiently while maintaining quality and adherence to contractual commitments.

What's Needed?

• Technical or mechanical hardware repair experience.
• Ability to troubleshoot various hardware problems, including printers and third-party software or networks.
• High School diploma or equivalent; additional hardware technology training or college preferred.
• Physical ability to lift and move up to 50 pounds and perform physical tasks such as bending, crawling, and sitting.
• Availability for scheduled and unscheduled overtime, including non-traditional workdays and holidays.

What's in it for me?

• Cell phone reimbursement and a provided laptop/tablet to support your work.
• Opportunity to develop technical skills in a dynamic environment.
• Work in a team-oriented setting with a focus on customer satisfaction.
• Gain valuable experience supporting a variety of hardware and network configurations.
• Be part of a company committed to diversity and professional growth.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.