IT System Analyst III

** If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal .

This position may be located at any of First Interstate Bank's offices in Idaho, Iowa, Missouri, Montana, Nebraska, Oregon, South Dakota or Wyoming.

What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #Team First Interstate .

SUMMARY
The IT System Analyst III develops, implements, enhances, documents, and supports the organization's most complex and multifaceted software applications, which are critical to the day-to-day functions of the bank. This position serves as the primary contact between vendors and business units and reports to various levels of management across multiple divisions on the status of systems, including any outstanding issues and successes.

This role also maintains strong working knowledge of the bank's core systems, including Premier, BPM, and related platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Researches, tests, schedules, and deploys upgrades, enhancements, and releases while adhering to documented change management processes and procedures.
• Serves as a subject matter expert on mergers and acquisitions.
• Provides tier-two help desk assistance for issues escalated from First Support on critical applications.
• Provides leadership, guidance, and recommendations to System Analyst I and II team members on escalated issues.
• Provides subject matter expertise to support the development and delivery of training for end users.
• Learns new systems with minimal guidance.
• Creates and maintains system documentation, including desktop procedures, end-user procedures, system diagrams, SLAs, BCPs, disaster recovery plans, user access audits, and test plans.
• Assesses in-depth business requirements of critical applications and distinguishes between requirements and processes.
• Converts business requirements into system requirements and maintains ongoing communication with vendors.
• Assists System Analyst I and II team members with converting business requirements into system requirements as needed.
• Establishes performance measures, goals, and objectives for software based on business requirements.
• Gathers, interprets, and reports system performance issues to vendors, business units, and management, and documents performance trends.
• Develops and enforces best practices and methodologies for system analysis and design.
• Monitors and maintains data integrations with source systems to ensure accurate and timely processing of financial and critical data.
• Participates in internal and external audit walkthroughs and adheres to IT General Controls (ITGC).
• Responds to audit findings.
• Develops, maintains, and monitors data validation routines and understands the business impact of data exceptions or delays.
• Analyzes, evaluates, and recommends system changes, process improvements, modeling, configurations, and enhancements based on business requirements.
• Makes independent decisions based on mastery-level knowledge of supported applications and related business processes.
• Evaluates emerging technologies and proposes strategic innovations.
• Stays current on financial industry trends and demonstrates strong analytical skills.
• Leads meetings and delivers presentations to small and large groups across various levels of management.
• Owns medium to large project efforts on complex systems that integrate with business operations and independently supports project work.
• Demonstrates familiarity with various programming languages.

QUALIFICATIONS
To perform this job successfully, an individual must be able to…