ServiceNow Developer III
Listed on 2026-06-27
-
IT/Tech
Systems Analyst, IT Consultant, Systems Developer, IT Business Analyst
Servicenow Developer III
An average day:
The Service Now Developer III is responsible for the design, development, configuration, enhancement, and maintenance of Service Now applications and platform capabilities that support mission-critical business and IT service management functions. You will serves as a senior technical resource for implementing scalable, secure, and efficient Service Now solutions, including workflow automation, integrations, custom applications, catalog items, and platform improvements. You will work closely with stakeholders, functional teams, and technical staff to translate business requirements into reliable platform capabilities that improve service delivery, operational efficiency, and user experience.
Additionally, in this position you will:
- Collaborate with business stakeholders, program leadership, and technical teams to gather requirements and translate them into effective Service Now solutions.
- Design, develop, configure, test, and maintain Service Now applications, modules, workflows, forms, business rules, client scripts, UI policies, integrations, and related platform components.
- Lead the development and enhancement of Service Now capabilities across areas such as ITSM, request management, knowledge management, asset management, CMDB, and other supported modules.
- Maintain and optimize existing Service Now applications to ensure continued functionality, reliability, performance, and alignment with operational needs.
- Troubleshoot and resolve issues related to Service Now application functionality, workflows, integrations, system performance, and data quality.
- Support platform governance by following established development standards, change management procedures, documentation requirements, and configuration management practices.
- Develop, enhance, and maintain integrations between Service Now and third-party enterprise systems using REST/SOAP, Integration Hub spokes, MID Server, OAuth/JWT authentication, and other secure integration patterns.
- Perform unit testing, support system integration testing, assist with user acceptance testing, and validate deployments prior to production release.
- Create and maintain technical documentation, system design artifacts, knowledge articles, and user guidance related to developed solutions.
- Provide technical support and subject matter expertise for Service Now-related incidents, service requests, problems, and enhancement efforts.
- Participate in meetings with government and contractor personnel to provide status updates, technical recommendations, and solution demonstrations.
- Support full platform administration including ACL configuration, role/access management, instance cloning, upgrades, performance tuning, AI governance controls, and operational sustainment activities to ensure continuity of service.
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $96,800.00/Yr.
- USD $154,880/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).