Field Service Technician; Remote – Billings, Montana

Field Service Technician (Remote – Billings, Montana)

Be among the first 25 applicants. This range is provided by Pitney Bowes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.00/yr - $24.00/yr

Direct message the job poster from Pitney Bowes.

As a Field Service Technician with Pitney Bowes
, you will be a trusted technical expert and the face of our industry‑leading Send Tech solutions. Your work directly enhances the client experience, strengthens long‑term relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer base.

This is a remote, field‑based role with your primary service area located within 4 hours of Billings, Montana
. Occasional travel outside this radius may be required.

You will enjoy a consistent Monday–Friday schedule aligned with traditional business hours, with overtime opportunities available.

We offer a competitive wage range of $19–$24 per hour
, based on experience and location. In addition, this role includes a 10% incentive on any service or parts sales you present to clients—giving you the opportunity to increase your earnings through your expertise and client rapport.

• Deliver exceptional customer service that drives client satisfaction, retention, and trust.
• Diagnose, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
• Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time.
• Use hand tools and small power tools to perform repairs, maintenance, and installations.
• Maintain a safe, clean, and professional work environment always.

This role is ideal for someone who enjoys autonomy, variety, and hands‑on technical work while interacting directly with customers.

• Enjoy working with and repairing mechanical or electrical components.
• Be comfortable with significant driving time and working independently in the field.
• Be motivated by the opportunity to earn additional income through service and parts sales.
• Can lift 55+ lbs and bend, squat, stoop, or stand for extended periods.
• Have a valid driver’s license, clean driving record, and reliable transportation.
• Be familiar with Windows, PCs, and basic networking (preferred).
• Have experience with automated or electro‑mechanical equipment (preferred).

Pitney Bowes Send Tech Solutions provides innovative physical and digital mailing and shipping technologies to small businesses, enterprise clients, government agencies, and retail organizations worldwide. Our solutions simplify the sending, tracking, and receiving of letters, parcels, and flats—helping clients operate more efficiently and cost‑effectively.

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