RN Care Manager

Job Description

The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, leveraging clinical expertise for screenings, assessments, and evaluations. This role involves developing and implementing patient-centered care plans with shared goals and tailored interventions. The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management.

This position spans various departments, including both Inpatient and Outpatient areas.

• Assessment: Identifies patients using screening criteria and conducts comprehensive evaluations.
• Care Planning: Develops, adjusts, and coordinates care plans.
• Patient Support: Guides self-management using motivational interviewing and coaching.
• Education & Advocacy: Provides education to healthcare teams and patients, advocates for patient rights, and supports self-care.
• Collaboration: Works with multidisciplinary teams to ensure timely, high-quality care.
• Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: Provides Goals of Care education for informed decision-making.
• Data Analysis & Compliance: Tracks key metrics, analyzes trends, and ensures regulatory compliance.

• Assessment
• Care Planning
• Motivational Interviewing
• Critical Thinking
• Time Management
• Customer Service
• Patient Education
• Communication
• Prioritization

• Current Registered Nurse (RN) license in state of practice.
• Bachelor of Science in Nursing (BSN) from an accredited institution (degree verification required). RNs hired or promoted into this role must obtain their BSN within four (4) years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.
• Demonstrated clinical nursing experience in an inpatient hospital setting, and familiarity with hospital patient-related terminology and processes.
• Demonstrated understanding of disease management including treatment, length of stay, identifying barriers to delivery of care and any variation.

• Bachelor of Science in Nursing (BSN) from an accredited institution.
• Case Management Certification.
• Demonstrated experience in case management, utilization review, value-based care, and/or discharge planning.
• Basic computer skills, including proficiency in word processing and spreadsheet software. Intermediate knowledge of word processing and Excel software.

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• Mental stamina and flexibility - ability to handle high stress situations, make quick decisions, and manage multiple tasks simultaneously.
• For roles requiring driving:
  Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.

Intermountain Health St Vincent Regional Hospital, Billings, Montana

40 hours per week. Hourly rate $40.39 - $60.96, actual rate dependent upon experience.

We care about your well‑being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package Here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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