Stroke Program Coordinator

Stroke Program Coordinator

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.

The Stroke Program Coordinator is an expert registered nurse who works closely with the multidisciplinary team developing, implementing, and evaluating standards of care and protocols to improve patient care, practice, and systems within the stroke program at Billings Clinic. The Stroke Program Coordinator provides leadership for the nursing care and management of patient's experience diagnosed with a stroke in adult populations.

The Stroke Program Coordinator works with the stroke team to ensure all patients receive high quality evidence-based care through the practice oversight, develops and provides stroke continuing education, and coordinates and participates in performance improvement processes and stroke research.

• Advancing bedside nursing practice to improve the assessment of patient and family needs while educating on acute stroke and stroke preventions.

• Working in multidisciplinary team developing, implementing, and evaluating standards of care and protocols to improve patient care, practice, and systems.

• Collaborating with clinical leaders to ensure a well-coordinated, multidisciplinary program of care and education across settings.

• Integrating related research into practice, educates organization on any clinical trials, and tracks research while participating in stroke research.

• Identifying key outcomes specific to stroke self-care management, analyzing current educational initiatives, planning for improvements, and systematically integrating them into practice within the Billings Clinic system while coordinating with regional sites for continued improvement on stroke education and implementation of evidence based best practice standards.

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Maintains knowledge and adheres to standards and criteria designated by DNV and the American Heart Association (AHA)/American Stroke Association (ASA) "Get with the Guidelines" to maintain stroke accreditation.

• Collects, reviews, and analyzes information for evaluating patient care outcomes.

• Maintains the stroke registry for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome. Supervises the collection, coding, scoring, and development processes for validation of data.

• Facilitates in designing the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.

• Coordinating stroke care management utilizing effective communication across the continuum of stroke care, including planning & implementation of clinical protocols/practice management guidelines, monitoring care of in-hospital patients, serving as a resource for clinical practice, and discharge planning.

• Identifies multidisciplinary opportunities for improvement in a timely manner and assists team members with problem resolution through plan development, implementation, and evaluation.

• Monitors quality, continuity of care, clinical outcomes and system issues related to care delivery, developing quality filters, audits, and case reviews, identifying trends and sentinel events, and helping to outline remedial actions while maintaining confidentiality.

• Coordinates stroke committee and multidisciplinary stroke peer review meetings.

• Participates in case review, standardizing practice guidelines, and directs community stroke education and prevention programs.

• Participates in the development of stroke care systems at the community, state, and national levels.

• Stabilizes the…