Client Care Coordinator

Overview

We’re looking for a driven and dedicated real estate administrative assistant to join our growing team. Your job will be to complete and file the appropriate paperwork for transactions, oversee important deadlines and notify clients when necessary, adhere to legal and tax withholding requirements, and coordinate schedules for final walkthroughs and other appointments. You’ll also work with the team to manage the production of all marketing materials and facilitate local events to foster connections with people in the community.

Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of the real estate transaction process.

• Schedule necessary appointments with all parties, including open houses and the final walkthrough
• Track important dates and time limits for transactions and notify relevant stakeholders as needed
• Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
• Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
• Continue to build skills and knowledge in the real estate industry by attending educational events
• Efficiently handle and respond to calls and emails
• Maintain organized files and assist in managing sales/escrows/closing processes
• Execute follow-up communication with clients via letters and emails
• Post new listings during weekly team meetings
• Manage business supply inventory and monitor weekly, monthly, and yearly goals
• Update client records in CRM (Boom Town) and handle all data entry and reports
• Coordinate necessary appointments, including open houses and final walkthroughs
• Ensure compliance with tax withholding processes and legal requirements
• Organize and support community outreach events to enhance our local presence
• Stay updated on website maintenance and track mileage
• Contribute to the improvement of office policies and procedures
• Backup computer files and continuously enhance real estate industry knowledge

• License for real estate is preferred but not required
• Great written and verbal skills
• Background in real estate is required for this position
• Knowledge of Microsoft Office and customer relationship management software
• High school diploma or equivalent required
• A valid Real Estate License is preferred for this job, but is not required to apply
• Strong communication skills (phone and email)
• Computer literacy, including proficiency in Microsoft Office and CRM software
• Positive, enthusiastic, and solution-oriented mindset
• High school diploma or GED required
• Previous experience in the real estate industry is a plus
• Teachable

$30,000 - $50,000 per year