Ryder's Rental Management Trainee Program

Job Description

Learn about the day in the life of a Rental Management Trainee:

Are you a driven, ambitious professional ready to fast‑track into a management role? The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders.

This program is fast‑paced and touches every aspect of the business unit. You’ll receive hands‑on training across Finance, Operations, Human Resources, and Sales & Marketing—gaining the full toolkit you need to step into a leadership role with confidence.

Over 18–24 months, you’ll build expertise across every core area of the business:

• Finance – Understand the P&L drivers behind a high‑performing rental operation
• Operations – Manage rental assets, vehicle PM standards, and day‑to‑day location performance
• Sales & Marketing – Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources – Learn how to build, develop, and lead a team
• Customer Relationship Management – Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory – Ensure alignment with company, local, state, and federal requirements

Ryder isn’t just a great place to grow your career—it’s a company that has been recognized time and again for excellence, integrity, and its commitment to people:

• One of the Most Trustworthy Companies in America – Newsweek
• America’s Best Large Employers – Forbes
• World’s Most Admired Companies – Fortune Magazine
• Top Company for Women to Work for in Transportation – Women in Trucking
• Overdrive Award – General Motors
• Food Logistics’ Top 3PL Award – SDC EXEC
• Reader’s Choice Excellence Awards – Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award – Verizon

We’re also committed to a greener future—Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On‑Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast‑paced, dynamic environment
• High energy, self‑motivated, self‑directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow‑up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate – intermediate required

• Bachelor's degree required in business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Travel:
None

DOT Regulated:
No

Job Category:
Operations and Support

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in…