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Travel Sales Advisor

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: AAA Mountain West Group
Full Time position
Listed on 2026-07-27
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Sales Associate/Assistant, Sales Representative, Traveling Sales
Salary/Wage Range or Industry Benchmark: 32000 - 38000 USD Yearly USD 32000.00 38000.00 YEAR
Job Description & How to Apply Below

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position

401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

Benefits – Medical, Dental, Vision, wellness program and more!

Paid Holidays

Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position

401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

Benefits – Medical, Dental, Vision, wellness program and more!

Paid Holidays

Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Additional Details:
Competitive hourly base + commissions

The Travel Advisor role is responsible for providing exceptional travel sales and support experiences to our Members. Advisors must be self-sufficient and self-motivated in order to succeed and should possess world-wide travel knowledge while being able to work with a high level of accuracy. Travel Advisors act as consultants, tailoring our AAA products and services to create unique and memorable vacation experiences.

Products/Services Handled:
Full Service International Cruise & Tour bookings;
Air, Hotel, Car, & Rail ticketing; and all related Member Servicing (primary) - Membership Sales & Servicing (secondary).

This is a full-time, onsite, 5-day a week position at our AAA Salt Lake City Foothill branch.

Essential Functions
  • Sales
    • Owns the relationship with the member from beginning to end of each travel related transaction.
    • Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
    • Initiates contact with members, past customers, and community prospects to generate new business and encourage repeat business.
    • Maintains minimum production goals in the following areas:
      Travel sales, sales of Travel Partner and proprietary products (Sojourns, AAA Vacations).
    • Cross-sells products such as credits cards and membership - both independently and by collaborating with specialized team members.
  • Member Experience
    • Researches, evaluates, and compares AAA Travel Partner packages to match member needs and deliver exceptional experiences.
    • Stays current with world events and latest travel industry developments and trends to provide relevant information to members.
    • Investigates and responds to travel-related member questions/complaints, and recommends solutions.
    • Acts as a consultant, tailoring products and services to create unique and memorable vacation experiences.
  • Operational Support & Compliance
    • Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
    • Handles ticketing for air, hotel, car, and rail, along with primary member servicing.
    • Utilizes industry-specific systems (e.g., GDS/Apollo/Galileo) and computer applications (Google Workspace) to manage transactions.
    • Applies good judgment and decision-making to identify customer needs and ensure high accuracy in all bookings.

Knowledge/Skills/Abilities

Strong working knowledge of computer applications (e.g., Google Workspace), with effective telephone skills. Familiarity with industry-specific systems (e.g., Galileo, VAX, etc.) preferred

GDS experience preferred (Apollo/Galileo/Travelport)

Strong consultative selling skills with the ability to listen to members’ needs

Self-motivated sales drive and documented sales success

Detailed knowledge of travel products

Knowledge of worldwide geography, the ability to read and interpret maps and brochures

Ability to…

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