Business Development Manager, Auto Care

• Develop and expand Auto Care program adoption to increase NAPA parts sales
• Communicate and execute Auto Care strategic initiatives, new member enrollment, program adoption, sales promotions, and program training
• Present, communicate, and sell prospects on the value of joining the NAPA Auto Care program
• Collaborate with NAPA Auto Care HQ to provide feedback, ideas, and field insights
• Drive program adoption, new membership, AAA dual enrollments, Autotech training, and sales goals
• Host meetings in the assigned territory to train local sales teams on program adoption and utilization
• Achieve territory quotas for sales, new members, and co-branded projects
• Assist local BDGs with meeting management, community events, and consumer and member marketing
• Visit NAPA Auto Care members regularly to support program adoption, understand needs, present solutions, and communicate program changes
• Maintain thorough knowledge of NAPA Auto Care programs and member options
• Review monthly initiatives with the sales team
• Execute weekly, monthly, and quarterly sales plans to achieve growth objectives
• Execute sales programs and strategies to improve territory, distribution center, district, and area business effectiveness
• Conduct periodic account reviews and update management on progress indicators
• Attend, organize, and manage events and trade shows, including NAPA Autotech market training
• Monitor the Auto Care member site and NAPA Connect for updates
• Ensure members in the market have access to the member site
• Consistently meet or exceed yearly targets

• 3–5 years of previous selling and account management experience
• Solid record of developing new business while maintaining and growing existing business
• Valid driver's license
• Ability to travel within the assigned territory, including account meetings, sales meetings, long-distance driving, multiple daily sales calls, and overnight stays as required
• Ability to understand and apply sales principles, techniques, and processes
• Clear and persuasive communication skills focused on customer needs and relationship building
• Resilience and adaptability in a fast-paced sales environment
• Ability to meet or exceed sales targets and understand deal structure for sales and profit objectives
• Deep understanding of product specifications, features, benefits, and brand differentiators
• Proficiency with CRM systems, inventory management software, and other sales tools
• Ability to use digital platforms for customer engagement
• Bachelor's Degree or equivalent sales/marketing experience preferred
• Ability to safely operate a company vehicle for extended periods in varied conditions
• Ability to stand, walk, reach, climb, balance, stoop, kneel, crouch, crawl, talk, and hear
• Ability to frequently lift and/or move up to 60 pounds
• Specific visual abilities including close, distance, peripheral vision, depth perception, and focus adjustment
• Ability to attend events after hours and/or on weekends
• Travel requirements of up to 50% at any given time

Demonstrates strong sales and account management capabilities with a focus on program adoption and customer relationship building. Proficient in executing strategic sales initiatives and achieving growth objectives within the automotive industry.

• Sales Target Achievement
• Account Management Experience
• CRM System Proficiency
• Clear Communication Skills
• Business Development

• Sales Principles
• New Business Development
• Product Knowledge
• Sales Techniques
• Account Reviews

• Resilience
• Adaptability
• Relationship Building
• Persuasive Communication

• Valid Driver's License
• Bachelor's Degree Preferred

• Auto Care Program
• NAPA Parts Sales
• Sales Promotions
• Member Enrollment
• Market Training

• CRM Systems
• Inventory Management Software
• Digital Engagement Platforms