Security Support Specialist

Security Support Specialist# Security Support Specialist Alpha House - BILLINGS, MT 59101## Overview Salary Range $18.00 - $20.00 Hourly Level Experienced Position  Type Full Time Education Level High School Category Nonprofit  - Social Services## Description
** We are hiring:
Security Support Specialist - Alpha House
**** Starting wage**: $18.00-$20.00/hour, DOE.
** Job type**:
Full-time, Non-Exempt
** Standard

Hours:

** 11am-7pm Monday-Friday; flexibility needed at times for transports and other needs, to be discussed at interview and/or offer stage.  
** Training**:
Alternatives provides thorough orientation and training for all new staff.

You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for taking on your role.  After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer.  
* These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered schedule after that.
*** Required Skills for the Security Support Specialist Position
** The Security Support Specialist is an integral part of our security team. Key requirements and traits for success in this role include:
* ** Firm, fair, and consistent boundaries
** with residents.
* ** Empathy
* * and the ability to understand and share the feelings of others.
* ** Customer service skills
** to effectively interact with residents and staff.
* ** Flexibility
* * to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility.
* ** Ability to work with offenders
** and handle tasks such as transporting, restraining, and transferring them as needed.
* ** Excellent communication and organizational skills**.
** Must-Haves:**
* ** High School Diploma**.
* ** Ability to pass federal drug testing and a background check**.
* ** Valid driver’s license
** and the ability to be added to the Agency's insurance.
** Let Us Tell You More About Our Team!
** Our Security/Operations teams are led by experienced Operations Supervisors with over 25 years of combined experience in the corrections field.

Each facility's Security/Operations Department includes Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff who ensure smooth operations for both residents and staff.

We are excited to welcome a Security Support Specialist to our team to assist with daily transports, functions, and overall support, helping everything run smoothly.
** What You Will Do in This Position
** As a Security Support Specialist, you will play a crucial role in assisting the Client Advisors and Security staff. Your primary responsibilities will include transporting residents as needed, overseeing residents in the kitchen, covering hospital duties, and overseeing residential clients and security functions.
** Some of your duties will include, but are not limited to:
*** Overseeing residents in Kitchen program and monitoring as needed.
* Transporting residents to appointments, errands, and jail placements as required.
* Organizing and monitoring the transport calendar, working cooperatively with medical staff to ensure residents' appointments are adhered to.
* Assisting residents and vendors entering or leaving the facility.
* Assisting with security and agenda checks, ensuring residents are accounted for.
* Performing daily interoffice mail delivery duties.
* Conducting security functions such as pat-downs, UA screenings, breathalyzers, and headcounts.
* Serving as role models of acceptable and expected behavior for the residents.
* Reporting and regularly communicating information to other team members.
* Writing notes and Incident Reports (IRs) for residents, positively reinforcing good behavior.
* Attending meetings.## Benefits and Perks
** Benefits
* * We offer a comprehensive benefits package for employees working 30+ hours per week, starting the first of the month, after 60 days of employment:
* ** Medical**:
Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
* ** Dental**:
Employer pays 100% of employee-only coverage. Affordable coverage for…