Field Service Technician

Responsibilities

• troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites
• responsible for new equipment commissioning and training at customer sites with minimal supervision
• inspect equipment for proper performance and determines faults and malfunctions
• adjust equipment and repair/replace defective parts components or systems according to scopes of work
• test repaired equipment to ensure proper operational performance
• complete accurate time records, technical reports, failure reports, and parts lists
• actively participate in continuous improvement initiatives
• build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
• ensure customer satisfaction within the area of primary responsibility

• Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 7 years industry related experience
• Must have underground experience
• Technical experience to include diesel and high voltage electrical experience
• Success in team environments, with excellent communication skills
• Previous success in self-motivated roles
• Previous success in customer satisfaction
• Ability to read blueprints, and interpret equipment schematics