Child Support Investigator

Job Description – Child Support Investigator 2

Position Title:

Child Support Investigator 2 (05194) )

The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well‑being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

• Knowledge of investigative principles, due process, administrative and judicial process.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions and solve problems.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years of job‑related experience in child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case‑by‑case basis.

To be considered for a DPHHS position, submit the required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploaded correctly to your application for this position.

• Resume
• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.

$31.09 – $31.09 per hour

Telework Eligible (Full‑time telework is not available. Telework schedule must be supervisor approved.)

Health Insurance, Paid Leave & Holidays, Retirement Plan

1 Employee Status:
Regular

Schedule:

Full‑Time

Standard

Day Job

Yes, 5% of the Time

Billings Agency:
Department of Public Health & Human Services Union:
Montana Federation of Public Employees

July 1, 2026, 4:48:04 PM Closing Date:
July 14, 2026, 5:59:00 AM

Cover Letter, Resume, References

Name:
Human Resources Email: hhshumanresources Phone:

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency’s HR staff identified on the job listing or by dialing the Montana Relay tana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.