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Case Manager

Job in Billings, Yellowstone County, Montana, 59107, USA
Listing for: Alternatives
Full Time, Part Time position
Listed on 2026-08-03
Job specializations:
  • Social Work
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 20 - 25 USD Hourly USD 20.00 25.00 HOUR
Job Description & How to Apply Below

Job Details

Level: Experienced

Job Location:

Passages - BILLINGS, MT 59101

Position Type:
Full Time Education Level: 4 Year Degree Salary Range: $20.00 - $25.00 Hourly

Job Shift: Day Job Category:
Nonprofit
- Social Services We are hiring:
Case Manager
- Passages Pre-Release Starting Wage

Job Type

Full-Time, Non-Exempt

Schedule

Standard

Hours:

Schedule TBD upon hire;
Can include 1 weekend day and some evenings until 8pm.

Training

Orientation:
Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center

Qualifications
  • Bachelor’s degree in human services or a related field. Alternatively, at least 5 years of experience in corrections, case management, or a similar field may be considered in lieu of a degree.
  • Ability to relate to residents in a firm yet empathetic manner.
  • Computer and word-processing skills, with demonstrated experience in documentation and record keeping.
  • Valid state driver’s license.
  • Ability to pass federal drug screening requirements and a background check.
What Will You Do in This Position?

As a Case Manager, you’ll play a crucial role in preparing residents for their successful reentry into the community. You’ll provide support and guidance, ensuring that their criminogenic risks, needs, and responsivity are addressed through individualized program plans. From conducting initial risk assessments and developing rapport with residents to providing thorough program orientations and ensuring compliance, your role is dynamic and impactful.

You’ll assist residents in creating effective release plans, conduct random room visits, and perform weekly medication audits. Accurate documentation and active participation in quality assurance and training activities are also key aspects of your job. Additionally, you’ll use cognitive behavioral tools to deliver evidence-based interventions, reinforce positive behavior, and model pro-social behavior. Reporting significant developments to your supervisors promptly is essential to maintaining the integrity and effectiveness of the program.

About

the Team

The Passages Pre-Release team is led by an experienced Program Supervisor who has a passion for the work we do and supports their team to be the best they can every day, for our residents. Their career growth is a testament to Alternatives' commitment to fostering professional development and career advancement. They are excited to welcome you to their team! You will be joining a dedicated group of case managers and collaborating closely with other on-site teams to provide exceptional resident care and ensure effective communication of needs.

Benefits

and Perks
  • Medical:
    Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
  • Dental:
    Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
  • Vision:
    Affordable plans are available for employees, children and families at low cost.
  • Life Insurance:
    The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
  • Short-and-Long-term Disability: 100% employer-paid coverage for employees.
  • 401k/Retirement Plan:
    Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
  • AFLAC:
    Supplemental plans are available to employees and their families at employee cost.
PTO

Accrual:
Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year. Increased Accrual with Tenure:
Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years. Pro Rata Basis:
Accrual rates for employees working 20-30 hours per week are on a pro rata basis.

Paid Holidays

Full-Time Employees:
Enjoy 11 paid holidays. Part-Time Employees:
Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us
  • Student Loan Forgiveness:
    Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
  • Scholarship Program:
    Subject to eligibility requirements and program availability and continued funding level.
  • Birthday perk – enjoy a meal on us!
  • Career Growth:
    We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10+ years.
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