Transit​/Paratransit Operator; Bus Driver

Transit Operator

Applicants must be currently authorized to work in the United States on a full-time basis.

Salary Range: $23.1019/hour (Step
1) without CDL License, $24.2469/hour (Step
2) with CDL License or after completion of training. Salary reflects Step 1 and Step 2 of a 7-step pay scale. Salary at hiring will be dependent on the applicant's education, experience, and training.

Work Schedule:

The work schedule for this position may vary from day to day. The regularly scheduled workdays are Monday through Saturday.

Job Summary:

The Transit Operator position is directly involved in providing transit services to the citizens of Billings. Under general supervision, this position safely and efficiently operates a transit system vehicle over designated routes and for special events according to schedule or manifest; provides prompt and courteous customer service including attending to transit related passenger needs; provides information to the public; collects and verifies fares;

and communicates regularly via two-way radio with other employees and management.

Scope of Responsibility:
Incumbents will be familiar with department or functional operations and able to work with minimal assistance and considerable initiative. Working under limited supervision, incumbents must make decisions considering objectives within established procedures as well as use analysis of data to solve problems within defined work principles. Work product has a noticeable impact on departmental operations and moderate impact on the organization.

Incumbents may provide work direction or training to new employees.

Transit Operations

• Safely and efficiently operate a transit system vehicle over designated routes and for special events according to schedule, or manifest; use alternate routes when necessary and approved.
• Read, understand, and follow applicable schedules and routes; utilize a mobile data terminal for trip manifests, for fixed-route and paratransit operations, and other transit related activities.
• Pick up, transfer, and discharge passengers at various locations in accordance with schedule times and trip manifest; communicate professionally with other transit operators to coordinate passenger transfers and other issues as needed.
• Collect fares, verify pass eligibility, and assist passengers with fare related issues
• Maintain a variety of operational records including passenger counts with lift and bike rack deployments, pre-trip and post-trip records, and mileage; prepare tabulations and summaries; conduct surveys as required.
• Report driving hazards, vandalism, and incidents encountered on route; communicate professionally with dispatch, maintenance, and Transit Supervisors to report situations, request assistance, and request instruction; occasionally communicate with law enforcement, medical, and other emergency personnel.
• Perform pre-trip and post-trip inspections of vehicles; report problems, repair needs, and other issues to ensure vehicle is safe and prepared for operation.
• Perform cleaning of interior and exterior of vehicles and facilities as directed; utilize drive through vehicle wash bay.
• Perform a variety of building and grounds maintenance duties including snow removal as directed.
• Exhibit an understanding of and adhere to all applicable safety, security, and operational policies as well as applicable local, state, and federal regulations and requirements.
• Report for duty on short notice as required; maintain fitness for duty and availability when on standby.
• Serve as a responsible team member; display regular and consistent attendance and punctuality.
• Assist in the training of new employees.

Passenger/Customer Service/Public Relations

• Greet passengers and maintain a friendly attitude; maintain order among passengers.
• Attend to transit related special needs of passengers including seniors and individuals with disabilities; make reasonable accommodations as necessary; operate mobility device restraints and all types of vehicle lifts and ramps; assist with loading of passengers using mobility devices as necessary.
• Promote a positive public relations image;…