Counter Sales Representative

Job Purpose

Process orders received electronically, by telephone, or personally from customers or company employees and enter them into Oracle, managing a wide range of products including pipes, valves, fittings, and electrical equipment. Perform miscellaneous administrative and warehouse duties as needed.

• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts.
• Monitor proactive and customer-driven expedition of material and keep vendor price quotes up‑to‑date.
• Respond to internal and external customer requests regarding sales functions, warehouse errors, shortages, and damaged or wrong material.
• Transfer or remove excess and/or dead stock from branches and set up accurate descriptions of all inventory items.
• Add new inventory to the system and maintain records such as rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Handle confidential information related to product and resale costs.
• Unload material, tools, and equipment from vendor trucks, inspect for quality requirements, and assist in inventory audits.
• Stock and transfer material, tools, and equipment to the appropriate shelf, bin, rack, or pipe bundle, marking items with correct identifying information.
• Assemble customer orders from stock and package orders in boxes and pallets per customer requirements.
• Pull orders for delivery and stock‑to‑stock transfer, load onto the correct truck or transfer to the packing area using a forklift.
• Prepare documentation for UPS, LTL, SH, or Air shipments and enter inventory information into MRC Global specific software.
• Maintain warehouse cleanliness in compliance with OSHA and MRC Global safety policies, reporting hazards, injuries, or illnesses immediately.
• Perform other departmental duties or projects as assigned.

• High school diploma or a GED.
• Two years of warehouse experience in a similar environment.
• Knowledge of MRC Global materials and general pricing for PVF materials.
• Ability to learn MRC Global specific software and scanning.
• Certified and able to operate forklift trucks, overhead cranes, and other warehouse equipment.
• Strong working knowledge of Microsoft Excel.
• Customer service mindset with strong reasoning, math, analytical, organizational, and time‑management skills.
• Effective interpersonal skills and proper phone etiquette for interacting with management, corporate employees, and branch personnel.
• Proficient reading and speaking of English; ability to understand and comply with MRC Global’s Code of Conduct and Conflict of Interest guidelines.
• Ability to provide documentation verifying legal work status.
• Ability to read, speak, and understand safety instructions and comply with MRC guidelines and expectations.

Position‑specific details regarding physical and mental demands and working conditions are available from Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. California Employee Data Collection Notice applies.